Federal Medical Centre Azare

Bauchi State

Efficient Healthcare to Humanity

INFORMATION AND PROTOCOL UNIT

Introduction

The Information and Protocol Unit handles matter relating to information management and the mandate of promoting the image of the Centre which entails myriad of activities. As the name of the Unit implies, it is committed to gathering information on the events and activities taking place in the Centre on daily basis with a view to disseminating the information in the form of news to the general public in order to promote the good image of the Centre. The Unit serves as the mouthpiece of the Centre through Public Relations activities.

ABDU MOHAMMED, HEAD OF INFORMATION & PROTOCOL.

There are different sections in the Unit as there staff that have been allocated with various schedules and responsibilities in order to ensure the smooth running of the affairs of the Unit as highlighted below:

  1. PRODUCTION OF PUBLICATIONS FOR THE CENTRE:
    The Information and Protocol Unit is responsible for the collation, editing and production of all the Centre’s publications approved by the Management which include:
    • News Flash
    • News Bulletin
    • Annual Report
    • Operational Hand Book
    • Handbills and Pamphlets e.t.c
    In addition, the monthly Newsflash is now accessible Online every month on the duly recognised group by the Management for easy reading and any other important information like the Yearly Leave Roaster.
  2. MEDIA RELATIONS:
    This section of the Information and Protocol Unit is responsible for liaising with all the media stations be it print, electronic or online in order to keep the stations abreast on the activities of the Centre.
    For example, currently, the Centre is sponsoring a Radio Health Talk Programme which is being broadcast in Hausa Language on weekly basis at BRC FM Azare with a view to inform and educate the populace on the need to patronize the Centre for prompt diagnosis and proper treatment of people’s ailments at the lowest price when compared to other Tertiary Health Institutions within and around Bauchi State. Again, the Centre patronizes the media stations in terms of various advertisements and other clinical/medical campaigns that require the services of the media as well as promoting the Centre.
  3. ORGANIZING/ANCHORING EVENTS (PROTOCOL):
    The Information and Protocol Unit helps in organizing and anchoring events in order to ensure strict compliance with protocol for the purpose of avoiding crisis/conflict and is achieved through strategic planning so that all important events are conducted in the formal way as approved by the Management. Being the mouthpiece of the Centre, all Public Address Systems (PAS) are kept in the Information Unit in order to help the Management use them at the appropriate time such as large gathering of clients/staff during an occasion.
  4. TELEPHONE (INTRECOM) AND TELEVISION SERVICES:
    This is a section under the Information and Protocol Unit and is responsible for the internal communication through the use of the Intercom and also ensures that television services are provided at the designated points within the Centre. The Telephone and Television services are rendered 24 hours in a day, 7 days in a week as our staff run three (3) shifts (Morning, Afternoon and Night). The section is also in charge of operation and maintenance of all electronic appliances in the Telephone Room to ensure complete and effective communication.
  5. RADIO ROOM/SERVICES:
    The Radio Room which broadcast radio services is located at the Centre’s permanent site (Bamako). The Radio Room is under the direct supervision of the Information and Protocol Unit. The Radio Room is airing programmes related to healthcare delivery in order to create awareness among staff and visitors to the Centre. Also, previous recorded Health Talks conducted in other conventional Radio Stations such as FM Radio Andaza (Jigawa State) and BRC FM Jama’are are played back for the benefit of patients/relatives and even our staff who may wish to update and refresh their knowledge on the various topics discussed by experts at different times.
  6. VIDEO/STILL COVERARGE:

    Garbage disposal coverage by the Information and Protocol Unit at the incinerator.

    The Unit is provided with the needed equipment to keep the memories of the Centre alive through the capturing of events on motion and still cameras thereby reproducing the contents on the needed flat forms as required by the Management. We have a library for the storage of video tapes, CD plates and audio tapes as part of information storage facility.